FAQ

  • At So Simple Organization, we don’t use a one-size-fits-all approach to organizing. During your initial consultation, we’ll talk about your goals and the space you want to organize, then determine the approach that makes the most sense for you.

  • We’ll never make you get rid of anything unless you want to. However, we encourage all of our clients to evaluate why they are holding onto specific items and whether they truly want or need those items. 99% of the time clutter comes from having too many things to manage, and clients who discard items see the best results.

  • At So Simple, we believe that as long as your belongings aren’t creating a health or safety hazard, there is no “right” amount of stuff to own. We do not necessarily promote minimalism (although some of our clients want to explore minimalism and we help them to do so). What feels cluttered to one person may be cozy to another. We help clients achieve the home environment that’s right for them.

  • We totally understand feeling embarrassed about clutter. Many of us have been taught to be ashamed of an untidy house. We think you should feel good that you’re making a positive change and investing in yourself.

    Our promise is 100% confidential and judgment-free organizing services. Our philosophy is that we’re not here to judge — we’re here to help. Our homes aren’t tidy all of the time either. Sometimes life gets busy and things get cluttered.

  • As an organization focused on sustainability, we work hard to keep discards out of landfills whenever possible. There are several options we can explore with you, including donating, selling, and recycling.

  • We service Allegheny and Washington County in PA. We will consider clients outside of our service area on a case-by-case basis.

  • Emily offers 1-on-1 organizing and also can bring in a team of organizers for larger or deadline-driven projects.

  • We’ll start with a short phone call (30 minutes or less) to learn more about your goals and the space you want to organize. This is also an opportunity for you to ask any questions. After your consultation, we will suggest a step-by-step plan for your project.

    We may request you schedule an additional in-home consultation (also free) if we need more information before starting your project or providing you an estimate. There’s no need to tidy up before we come over — seeing your space as it normally is will help us create the best organizing plan for you.

  • We can provide an initial estimate after your consultation, but please be aware that it’s only an estimate. The actual time will depend on several factors, including the size and density of areas/spaces you want to organize, how quickly you make decisions, and if you choose to complete work on your own.

  • We offer several organizing packages and services to fit your needs. Please see our Pricing page for more details.

  • For organizing packages, a 50% deposit is required prior to scheduling. The rest of the package price will be collected at the final organizing session for the project.

    For hourly rate organizing, a session deposit is required prior to scheduling ($50 for half-day sessions and $100 for full-day sessions). The remainder of the session fee will be collected at the session.

    For packing and unpacking jobs, a $75 deposit is required prior to scheduling. The remaining fees will be completed at the final session.

  • We offer 4-hour and 8-hour in-person organizing sessions. (However, we may be able to accommodate shorter or longer sessions, depending on your location and project.)

    After your initial consultation, your organizer will recommend the length and number of sessions needed to complete your project. Some of our clients prefer to schedule multiple shorter sessions, and some prefer to schedule a few longer sessions.

  • If you are purchasing an organizing package, So Simple will reach out to you to schedule when we receive your payment.

    If you choose hourly-rate organizing, you can schedule sessions directly through our website on our Booking page.

  • During an in-person organizing session, a professional organizer will arrive at your home to work on your project. Tasks they will work on during this time may include:

    • Sorting and categorizing items in a space

    • Helping you decide which items to keep and let go of by asking questions and offering suggestions

    • Packaging items to be donated/removing donations

    • Organizing items in closets, drawers, pantries, or other storage spaces to be more easily accessible and/or aesthetically pleasing

    • Packing or unpacking boxes for moves

    • And much more!

  • It depends on your project and your preferences. Some clients want to be involved in every step of the process and work alongside the organizer. Others prefer only to be involved in the decision-making aspects and have the organizer execute the rest of the work independently. During your consultation, we’ll determine the level of involvement that works for you.

  • We drop off clothing and acceptable household items at City Mission and Goodwill as part of our organizing packages. We can also drop off donations at an organization of your choice within our service area for a $25 fee.

  • So Simple Organization does not offer house cleaning as part of our services. We may wipe down surfaces related to organizing (for example, dusting a shelf before placing items on that shelf), but we do not offer services that would typically be provided by a house cleaner. We recommend hiring a cleaning service if you feel you need cleaning as part of your project.

    For more info about the differences between organizing and cleaning, check out our blog post: www.sosimpleorganization.com/blog-1/home-organizing-vs-cleaning